Shipping policy

Shipping Policy

Thank you for shopping with Prompt Magazine! Below, you’ll find the details regarding shipping for our art prints and books.

Art Prints Shipping

• Processing Time:
  Art print orders are typically processed within 3-5 business days. During high-demand periods or for limited-edition releases, processing times may be longer.

• Shipping Times:
  Estimated delivery times for prints vary by location:

  • Italy: 3-7 business days.
  • Europe: 5-10 business days.
  • Rest of the World: 10-20 business days.

• Shipping Costs:
  Shipping costs for prints are calculated at checkout based on your location and the weight of the package.

• Tracking Your Order:
  Once your art print order is shipped, you’ll receive a confirmation email with a tracking number to monitor your package.

• Customs and Import Duties:
  For orders outside the European Union, customs and import duties may apply. These charges are the responsibility of the customer.

Books Shipping

For book orders, Prompt Magazine collaborates with Amazon, which manages all aspects of the process, including order fulfillment and returns.

• Shipping Times and Costs: Managed by Amazon based on your location.
• Returns: Please follow Amazon's return policy for book orders.

Need Help?

For inquiries regarding art prints, please contact us at promptmagazine.ai@gmail.com. For book orders, refer to your Amazon account for support.

Thank you for your support!
The Prompt Magazine Team